Let us manage your billing so you can focus on patient care!

Lilac City Billing Services, LLC

  Let us manage your insurance billing so you can focus on patient care!

Lilac City Billing Services LLC BBB Business Review

"I have been working with Melissa and her team since 2016 and I have never regretted the decision to hire her. Melissa has always responded to my questions and billing issues quickly with concrete answers which had been an issue with previous billers I had used. I have the upmost confidence in her abilities as she has maintained a professional and courteous relationship when my patients need clarification. She has been invaluable to me as a psychologist so I can remain focused on what I do which is patient treatment and care rather than worry about billing issues. I have complete confidence in her abilities, attention to detail and timely supportive communication which is so important as a practitioner in mental health. I deeply thank her and will continue to utilize her services until I retire."

                                                                                                                           Sandra Kubicki, PsyD

                                                                                                                                       Arlington, WA

"I can't say enough good things about Melissa, Layne and their team. They have answered all my questions, are prompt, professional and helpful. I've used their services for billing as well as insurance contracting and credentialing. I can honestly say they are a huge part of why I have a thriving business and would recommend Lilac City Billing to anyone!"

                                                                                                                          Holly Cannard, LMHC

                                                                                            Laurel Counseling Services, Spokane, WA

"I have been a client of Lilac City Billing Services for 5 years.  Melissa Leu has handled several accounts for me in which I have needed to bill insurance companies for clients receiving medical massage as a result of car accidents.  Not only is Melissa extremely professional, she is so knowledgeable in regards to the process, what was and was not needed to file claims, that I would rely on her 100% to take care of my needs.  I felt confident knowing that all of my information as well as my clients' was confidential and was handled with the upmost respect.  Melissa takes the time to make sure forms are correctly filled out and communicated with the providers and clients in an efficient manner.  There were never instances where I felt the process was taking too long.  If I had any questions she would walk me through the answers.  I would absolutely recommend Lilac City Billing Services to fellow therapists, medical personnel, or businesses.  Melissa Leu is one of a kind!" 

                                                                                                                             Kristen Henry,  LMP

                                                                                                                                        Spokane, WA

"I have been working with Melissa at Lilac City Billing Services since March, 2016. She has gone above and beyond with accommodating my business needs. She is organized, concise, efficient, and knowledgeable. Melissa takes care of all my insurance credentialing, and client billing needs, including verifying eligibility of benefits. She is friendly and truly cares about the success of my business. Her rates are very competitive. Best of all, she give me peace of mind that my insurance needs are being met, wihtout me having to lift a finger. I recommend Melissa and Lilac City Billing Services to any provider in the medical community looking to make the claims part of running a business smooth and effortless. I have recommended her to numerous colleagues, and will continue to do so."

                                                                                                              Allison Morgan, LMHC, LMFT

                                                                                                      Spokane Counseling, Spokane, WA

"I hired Melissa of Lilac City billing Services in 2013 and I have nothing but good things to say about her. She is extremely knowledgeable in OfficeAlly and the inner workings of insurance billing. Melissa is always willing to go the extra mile and make as many phone calls needed in order to solve a problem. She is honest, trustworthy, dependable, and flexible. She is professional and friendly at all times and is an expert in her field. I strongly recommend Melissa for any billing job!"

                                                                                                                         Richard Wilson, LMHC

                                                                                                                                        Spokane, WA

"The practice I was working for closed down with a month's warning. Melissa Leu got me credentialed in my private practice with all the insurances in which I was interested and started up my billing for insurances and copays. I was making a profit within a few months of starting. She is absolutely transparent about every aspect of her billing, and she is ready to help me whenever I have a question. I have been with her for over a year and a half, and I can't imagine trusting my billing to anyone else. She is amazing, and I recommend her to all my colleagues." 
                                                                                                                          Tina Weaver, LMHC                                                                                            Spokane, WA

"I have used Lilac City Billing for my private therapy practice for several years. I can not express enough how wonderful it is to be able to solely focus on my clients and have complete confidence that all the billing aspects for my business are taken care of. Their level of professionalism and communication is outstanding. They are immediately responsive when I have a question and my clients have also found them to be courteous and helpful. I consider Lilac City Billing to be an integral part of my practice and am so thankful!" 
Carly Jones. LICSW
Spokane, WA

"Working with Lilac City Billing and Melissa has been a wonderful asset to my work. Melissa has always been willing to take the time to walk me through processes and help me understand what I need to do or what clients can do to make sure insurance is billed smoothly. She is always highly responsive to my questions or emails, and works to find solutions to problems that may arise. She not only handles the business side well but she is such a caring and compassionate individual to have on your side. I do not have enough good things to say about her, she has made the billing side of private practice a breeze."
Laura Schrotenboer, LMHC
Mae's Hope, Spokane, WA

"Having received services from LCBS over the past year, I am taking a moment to reflect on our working relationship.  While I am ambitious, being in private practice has taken up a good portion of my time, especially as I have worked toward a full schedule.  One of the best things I have done is move billing services to Lilac City Billing Services.  Most concerns of mine over the past year have been managed in one way or another, and questions are answered fairly quickly, whether from myself, a client or an insurance company. At this point in my working relationship with Lilac City Billing Service, I would recommend others in search of billing services to contact LCBS to ask their questions and then sign up."
K. Aaron Arnold, LICSW, ACSW
Spokane, WA